Help Center

SHIPPING DESTINATIONS:

• We ship both locally and worldwide.

SHIPPING TIMES:

• Local orders take 5-10 business days to be delivered to you and we ship within 3 business days.
• International orders take 10-30 business days and we ship within same 3 business days.
• Shipping time might vary depending on location, shipment method and other factors.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

*Note that additional exchange fee may apply if your currency is other than U Sterling Pound.

Your 100% satisfaction is important for us!

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email ichinana55@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.